Nido’s main drive is giving its residents an unforgettable experience and a sense of community. With the broader aim of supporting our residents’ ambitions, Nido provides residences and members with functional facilities, all-inclusive services and a year-round Experiential Programme.

With such an exciting growth plan, Nido has a long and prosperous journey ahead, which offers a great opportunity for an enthusiastic, like-minded individual to join us along the way. Please refer to the website for further information on Nido www.nidoliving.com.

The Housekeeper is responsible for the daily cleaning of the building. It is essential within this role to monitor and maintain a healthy and safe living and working environment for students, staff and visitors. This role will also ensure that there is a consistently high level of service provided to residents, guests and the building overall, during the busiest periods of the week, whilst also upholding the high levels of customer service achieved by all Nido staff.

• Complete the daily schedule of housekeeping items given by the General Manager.
• Ensure that all cleaning equipment/materials are maintained in a safe, clean and efficient working condition. Where an item of equipment requires repair, this should be reported to the General Manager/Maintenance Technician.

• Ensure that the General Manager is aware of the need for replacement materials and equipment for the satisfactory performance of the duties.
• Always wear protective clothing in accordance with COSHH and Health and Hygiene regulations and Infection Control guidelines.
• Maintain friendly contact with residents, respecting their right to choices, dignity, privacy and confidentiality at all times.
• Ensure that all public areas of the building are kept to the highest level of cleanliness.
• Confirm with the General Manager that access to apartments has been granted prior to commencing any required housekeeping/cleaning services.
• Ensure all cleaning is carried out in a professional and efficient manner.
• Bring to the attention of the General Manager any maintenance items which have serious implications for the resident and/or building.
• Be proactive in the identification of housekeeping requirements.

• Assist the operational team from time to time, such as helping at social events, assisting with show room apartments, move in weekends etc.

• Participation in weekly staff meetings.
• Participation in training activities.
• Participation in quality assurance systems.
• All duties must be carried out to comply with:

o   Notification of accidents and other Health & Safety requirements.

o  Statutory legislation, in particular COSHH and Hygiene regulations.

o   Nationally and locally agreed Codes of Good Practice and company Standard Operating Procedures.

o   Fire Precautions.

PERSON SPECIFICATION:

• Experience of cleaning in the residential property industry
• Good team player with a positive attitude
• Excellent customer relationship skills
• Ability to work to clear deadlines
• Proactive nature and ability to work on own initiative
• Excellent attention to detail
• Reliable with excellent time-management skills