eCommerce Strategist & Project Lead - Inc5000 Marketing Agency needed in Cleveland, Ohio, United States

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eCommerce Strategist & Project Lead - Inc5000 Marketing Agency

Company: WORKHUB AGENCY

Job Location: Cleveland, Ohio, United States

Job Type: FULL_TIME - (HYBRID)

Job Salary: 0 USD per month.

Date Posted: April 06, 2025

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Job Description

About VividFront:VividFront is a 5x Inc. 5000 winner and a 5x NorthCoast 99 honoree, recognized as one of the best places to work in Northeast Ohio. We’re a full-service digital agency built for brands that are scaling fast — blending deep technical expertise, bold creativity, and measurable results.We’ve helped brands in nearly every vertical — from challenger startups to industry leaders — scale their digital revenue and elevate their customer experience. Our team is fast-moving, entrepreneurial, and passionate about doing exceptional work.The Opportunity: We’re looking for a Senior eCommerce Strategist & Project Lead to serve as the primary point of contact and trusted advisor for our eCommerce clients. You’ll guide brands through the complexities of digital commerce, bringing together cross-functional teams to plan and launch high-performing DTC websites and digital growth strategies.This is more than a typical PM role — you’ll be the quarterback for each eCommerce engagement, leaning into both the technical and strategic aspects of site builds, platform integrations, retention marketing, and ongoing optimization.What You’ll Do: Lead eCommerce Projects from Strategy to Execution: Own timelines, scope, and success metrics for Shopify Plus builds, redesigns, replatforms, CRO audits, and retention campaigns. Act as a Strategic Advisor: Help clients make smart decisions on tech stack, architecture, app selection, and growth strategy — connecting tactical decisions to revenue outcomes. Translate Business Needs into Technical Requirements: Collaborate with UX, dev, and creative teams to define user stories, prioritize backlogs, and QA final deliverables. Manage Internal & External Communications: Run productive client meetings, maintain proactive communication, and ensure alignment across stakeholders. Drive Performance & Innovation: Analyze eCommerce KPIs and client feedback to identify opportunities for upsell, expansion, and continued improvement. Ensure Operational Excellence: Keep projects on track, team hours in budget, and deliverables up to agency standards. Requirement: 4–7 years of professional experience in an agency, consultancy, or fast-paced in-house marketing team Demonstrated success leading eCommerce initiatives, including Shopify Plus builds, email automations, and digital growth campaigns Working knowledge of tools like Klaviyo, GA4, Meta Ads, Recharge, Rebuy, Yotpo, or Gorgias Ability to speak fluently with developers and strategists about APIs, data layers, custom functionality, and modern web infrastructure Strong command of eCommerce KPIs (CRO, AOV, LTV, CVR) and how they connect to digital experience Excellent communication, presentation, and relationship-building skills Confidence juggling multiple projects with competing priorities — and a strong instinct for when to escalate, simplify, or push back Bonus Points If You Have: Experience with headless commerce, Shopify Hydrogen, or composable commerce frameworks Familiarity with ERP/PIM integrations, multi-currency, or subscription business models Technical certifications (e.g. Shopify Plus Partner Academy, Klaviyo Partner) Prior experience scaling a DTC brand with 7-figure GMV or more Perks & Benefits:Salary Range: Competitive, commensurate with experienceBenefits Include:💸 100% Employer-Paid Health Coverage – Base health, dental & vision insurance fully covered for employees, with spouse and dependent plans available 🕶️ Flexible Hybrid Work – Work remotely with 2 in-office days per week at our Cleveland HQ 🌴 Unlimited PTO – Take the time you need, plus enjoy company holidays and paid office closure in December ☀️ Summer Fridays & Flex Fridays Year-Round – Start your weekends early with time to recharge 🍼 12 Weeks Fully Paid Parental Leave – 3 months off for birthing parents to bond with their little one 🅿️ Free Downtown Parking – Skip the meter and park with ease near the office 💼 401K Retirement Plan – Build your future with optional retirement contributions 🎯 Stackable Incentives – Earn bonuses and perks through performance-based programs 📈 Career Advancement – We prioritize promoting from within and offer leadership growth tracks 🏆 Award-Winning Culture – Collaborative, mission-driven, and rooted in respect and creativityLet’s Build Something Great TogetherIf you’re a technically savvy, client-obsessed project leader who’s passionate about scaling digital commerce, we'd love to talk!

About WORKHUB AGENCY

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