This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.

Company Profile

Our client is committed to providing the highest-quality dental care at the most affordable prices to patients throughout Ohio.

They accept a wide range of insurance options and offer dental services to meet all their customer’s needs.

Their Services include Cleaning, Whitening, Extractions, Oral Surgery, Fillings, Crowns and Bridges, Root Canals Implants, Dentures and Partials, Sedation Dentistry, and Mouth Guard.

Job Overview

As a Virtual Office Assistant for a Dental/Healthcare company, the core role will be responsible for customer service and client administrative support.

Duties and Responsibilities

• Verify insurance and call on outstanding insurance claims.
• Scheduling appointments, contacting patients, and following up.
• Managing calls in day-to-day.
• Submits dental claims to insurance companies online, by mail, and by fax.
• Appeal non-paid procedures by either calling or sending a narrative.

• Minimum of 2-3 years of experience in roles such as Admin Assistant, Virtual Assistant, Customer Service or similar positions.
• Educational background in Accounting, Dentistry or equivalent qualification is an advantage.
• Proficiency in MS Excel, MS Word, and tech-savvy skills are essential.
• Strong writing and communication abilities are required.
• Demonstrated initiative, productivity, and a sense of responsibility are necessary traits.
• Ability to work effectively in a team, reliability, integrity, and competence in job execution are crucial.
• The candidate must possess a reliable internet connection. (Candidates should not be currently using PLDT Internet services and must be willing to switch to Converge or another provider, excluding PLDT).

Job type: Permanent

Employment type: Full-time/Direct Employment

Location: Remote

Work Schedule: Monday to Friday

9:00 pm - 6:00 am PH time (8:00 am - 5:00 pm, CST)

Industry: Dental/Health Care