Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2600 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland, with the Athens office being one of the largest, hosting around 600 employees working from the center of Athens for the rest of the world.

Position Summary

As a UX Designer at Etraveli Group, you'll get the opportunity to push for innovation and develop new ways of working in an agile and a flexible environment. With an iterative mindset, you get to try, test and try again to learn and always continue to develop both yourself and the products. You will create beautifully crafted experiences for our customers across platforms based on user insights and business requirements. You do this in multi-disciplinary teams, together with product owners, developers, testers, and analysts.

Who you are

You are a passionate UX Designer who thrives on empathy and curiosity. You understand that great design begins with a deep understanding of the user’s needs, and you constantly seek out new perspectives to inform your work. Communication is your superpower—you can clearly articulate your ideas and collaborate effectively with cross-functional teams to bring those ideas to life. Adaptability is second nature to you; you embrace feedback, learn from it, and continuously evolve your designs. Above all, you are a storyteller, able to craft compelling narratives that resonate with users and stakeholders alike, driving meaningful user experiences that make a lasting impact.

Responsibilities

• Innovate, develop and continuously improve the user experience in our digital channels.
• Provide a great customer experience while having a business mindset.
• Be a part of setting the UX way of working. You are a true friend of digital transformation. 
• Working in every part of the process motivates you, from the idea, concept development, interaction design, prototyping, and user testing.
• Meet with customers, observe their needs and translate the insights into action that continuously create value for them, the business, and the company.

• A few years of proven UX design experience within the e-commerce sector, working with both web and mobile solutions.
• Relevant education in UX, HCI, cognitive science or similar.
• Experience working in all steps of the UX process - from discovery and ideation to prototyping and validation.
• Proficiency with Figma and working with component based libraries.
• Κnowledge of accessibility best practices (e.g., WCAG).
• Fluent in English, both spoken and written.
• A strong portfolio showcasing your past work in all phases of the UX process.

What we offer

Working at the leading European OTA in selling flight tickets means being part of a fantastic group of professionals, all of us with different skills and personalities and we believe that it is precisely this that makes us a great team. We offer you:

• Working in a hybrid model - having the opportunity to work both remotely and at the office!
• Health Benefits - Through partners, we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
• Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
• Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Growth – We believe in personal development and continuous education and finance online courses and other ways to learn. We also have internal seminars and other activities to learn from each other.
• Team activities - We also schedule company/department/team activities and events outside the office space.
• Fun & Work - We have a relaxed work environment where you can enjoy breakfast, free beverages & fruits, playing ping pong or video games. #LI-MN1
  

Diversity disclaimer

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.