What is Lokal -

Lokal - India's largest hyperlocal platform in Indian languages is focussed on building a world-class product for non-english speakers in India by providing them local information, classifieds and evolving with more meaningful use cases every day. We are operational in Andhra Pradesh, Telangana, Tamil Nadu, Kerala, Karnataka, Maharashtra and Gujarat with 10M+ downloads as on today. 

Our Vision - One platform for all of regional India’s needs. 

Our story - Lokal(Behtar Technology Private Limited), headquartered in Bengaluru was founded by IIT Alumni, Jani Pasha and Vipul Chaudhary in the year 2018 to build Web 2.0 for tier 2 & tier 3 cities in India. We recently raised our Series A from a global Marquee VC. Lokal also has YCombinator, 3one4 capital, India Quotient, RB Investment as investors . We are being heard: Tech Crunch, Forbes, Economic Times 

Role Overview -

We are looking for a motivated and results-driven Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential leads, understanding their needs, and offering suitable services & onboarding them to the platform. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to handle rejections professionally.

Key Responsibilities -

• Make outbound calls to potential and existing hosts to inform them about products and services.
• Follow up on leads generated through various marketing campaigns.
• Maintain detailed records of host interactions and transactions.
• Achieve daily/weekly/monthly call and conversion targets.
• Provide accurate and timely information to hosts.
• Stay updated with the latest products, services, and promotional offers.
• Train & Onboarding new hosts as per Guidelines of App.

• Bachelor’s degree. 

• Proven experience as a Telecaller or in a similar role.
• Excellent verbal communication skills in Punjabi (Must know Read , write and speak)
• Ability to handle Host rejection and remain patient.
• Basic knowledge of computer operations, CRM & Excel. 
• Strong listening and negotiation skills with a positive attitude and ability to work in a team.