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System Administrator

Company: Optimiza

Job Location: Amman, Amman Governorate, Jordan

Job Type: FULL_TIME - (ON_SITE)

Date Posted: April 17, 2025

External

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Key Accountability

-        Operating Systems: Windows, macOS, and basic Linux troubleshooting.

-        Enterprise Applications: Hands-on experience managing and supporting Office 365, Active Directory, and enterprise collaboration tools (e.g., Teams, SharePoint, Zoom, VPN solutions, etc.).

-        SCCM: Experience with deploying, managing, and troubleshooting SCCM for software distribution, patch management, and OS imaging.

-        WSUS: Proficiency in configuring and managing WSUS for Windows updates.

-        Citrix: Experience in supporting and managing Citrix environments (VDI, virtual applications, remote access solutions).

-        Scripting: Proficiency in PowerShell, Bash, or other scripting languages for automation and administration.

-        Project Management: Ability to manage IT projects, coordinate cross-functional teams, and oversee IT implementations.

-        Networking: Basic knowledge of TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi, and VPN troubleshooting.

-        IT Security: Understanding of endpoint security, antivirus software, multi-factor authentication (MFA), and access control policies.

-        Helpdesk & ITSM Tools: Experience using ticketing systems

-        IT Asset & Software Management: Knowledge of IT asset tracking, software licensing, and patch management best practices.

-        Knowledge of cloud services (Azure, AWS, or Google Workspace).

-        Knowledge of Windows 10 / WIN 11, Office 365, active directory, video conferencing,

-        Familiarity with Problem Troubleshooting Techniques & Implementation of Automated Trouble Ticketing

Education & Experience

-        Bachelor’s degree in computer science

-        Minimum 3) Years of Professional Experience.

-        Certifications MS- Endpoint Administrator Associate, Azure Fundamentals, Microsoft 365 are preferred.

-        Knowledge of current technological developments/trends in area of expertise.

-        Customer Service Oriented Personality.

-        Ability to resolve customer complaints and concerns, and work under pressure. Ability to

-        SCCM: Experience.

-        WSUS: Experience

-        Citrix: Experience

-        communicate effectively, both orally and in writing English/Arabic

-        Familiarity with Agile or ITIL methodologies.

-        PMP (Project Management Professional), or ITIL Foundation are a plus...

Nothing will work unless you do.

“Maya Angelou”
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