Why do we have this role?

Resonate’s vision is to create a truly connected rail network, using our deep technology expertise and rail industry experience to deliver game-changing solutions that meet transport challenges across the UK and beyond. We are a company that is excited by the possibilities offered by technology and are driven by improving experiences for passengers globally.

This role is key in driving the implementation and expansion of our Digital Products as part of Resonate’s growth strategy. Our products and services are part of the delivery of rail services to rail’s customers – they are relied on every day to operate the railway and provide reliable and safe transport. To deliver systems in this environment demands a robust approach to design, assurance and benefits. We deliver iteratively and we welcome change: priorities for the operational teams may change, or dependencies may be delayed, but that does not stop us delivering benefits to our customers. It’s part of our unique approach, we find ways to deliver and improve the experience of using rail, without compromising on the system reliability and performance.

Our delivery method requires strong planning, rigour, and leadership, with the benefits of iterative delivery for flexibility and instilling ownership through the technical teams. You will have experience in combining the need for robust project management with an Agile delivery approach. You will be able to focus on customer value and commitments. Our reputation depends on us delivering on time, every time.

We are looking for an experienced project manager who can guide and inspire our talented and growing team, providing the focus and frameworks to deliver successfully.

What are the key objectives?

• Delivering our customer commitments, working with the Product Owner to define product development objectives and manage change through the delivery lifecycle.
• Working with the project teams to define estimates and timelines and capture these into an agreed plan.
• Ensuring the projects are delivered to agreed timelines, scope, cost, and quality metrics.
• Defining project budget forecasts and closely monitoring spend.
• Effective RAID management ensuring clarity and planning is agreed around mitigations.
• Produce clear and concise project progress reports which provide internal and external stakeholders with clarity on the status, key risks and issues and progress against plans.
• Ensuring software product developments are planned across the full lifecycle, covering content definition and prioritisation, system design, iterative software development and meeting the customer’s entry into service requirements.
• Facilitate effective internal and external project progress checkpoints to provide stakeholders with clear project updates.
• Promoting a culture where customer value is at the core of decision making and flexibility within sprint teams.
• Empowering sprint teams to take ownership and drive their own quality and productivity, supporting them in the appropriate Agile approaches to support business objectives.
• Effectively prioritising between short-term reactive demands and long-term planning ensuring that the team remains focused on delivering the maximum customer value.
• Developing and maintaining strong relationships with product owners to help them manage and prioritise the product backlog.

What we need from you

• You will bring energy and enthusiasm to the team, being both a guide and a supporter, removing obstacles and keeping the teams focused on successful delivery.
• Having the ability to provide a structured project management framework around agile delivery principles is essential.
• You will be experienced and comfortable with utilising best practice project management standards such as Prince 2.
• Prior experience managing complex Agile software projects within an Agile Project Management framework is essential.
• You are a resilient, positive communicator, comfortable with delivering clear and concise project updates while ensuring risks and issues are managed carefully.
• You are comfortable using tools such as Azure DevOps, Confluence, MS Project, Visio or equivalent toolsets.
• Extensive demonstrable Project Management experience covering complex projects.
• Your past experience will also enable you to share your skills with peers and support activities to continually improve our project management processes.

So that you can thrive both in and out of work we offer the following benefits on top of a competitive salary that rewards you for the value you bring:  

•  Flexible working with a minimum requirement of one day in the office each week
•  27 days annual leave in addition to public holidays
• 3 additional 'privilege days' typically scheduled between Christmas/New Year
• Pension plan with matched contributions from 5%-8% 
•  Private Healthcare that covers you and your immediate dependents
• Group Income Protection cover
• Life Assurance
•  Enhanced maternity, paternity, and adoption policies
• Monthly divisional days that bring the whole team together

This role could be based in Derby, Milton Keynes, or London, but need the right person to be flexible to travel sites when needed. We have a flexible, hybrid approach to work and work location - so please talk to us about your preferences and how these could work for both you and the team. We do require everyone to be in one of our offices at least once a week.  We provide this flexibility to enable you to work most effectively.  

We are committed to building a diverse workplace where everyone can thrive.  If you need any reasonable adjustments or support in making your application, please contact our Talent Team at recruit@resonate.tech