Bachelor’s degree in Business, Management, or a related field. A Master’s degree is a plus.
5+ years of experience in customer experience or customer service management roles, preferably in real estate, property management, or related industries.
Proven track record of developing and implementing successful customer experience strategies.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to analyze data and translate insights into actionable strategies.
Proficiency in customer relationship management (CRM) software and other relevant technology tools.
Competitive salary and performance-based bonuses
Paid time off and holidays
Professional development opportunities
Success usually comes to those who are too busy to be looking for it.
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