Job Responsibilities:

• Develop and customize Salesforce solutions using Apex, Lightning Web Components (LWC), and other Salesforce technologies.
• Collaborate with stakeholders to gather and understand business requirements, then design and implement technical solutions.
• Build and maintain custom applications, triggers, and integrations in Salesforce.
• Implement Omni-Channel features to enhance communication and improve customer experiences.
• Troubleshoot and resolve complex issues within the Salesforce environment.
• Collaborate with cross-functional teams to integrate Salesforce with other platforms and third-party applications.
• Ensure that Salesforce applications adhere to industry best practices and security protocols.
• Perform system upgrades, data migration, and routine maintenance tasks.
• Provide technical support and training to end-users as needed.
• Stay updated on new Salesforce releases and technologies to enhance platform capabilities.

Qualifications:

• 2-5 years of experience working with Salesforce development.
• Strong knowledge of Apex, Lightning Web Components (LWC), Visualforce, and other Salesforce technologies.
• Hands-on experience with Salesforce Omni-Channel, Service Cloud, and related tools.
• Familiarity with Salesforce REST and SOAP APIs for integrations.
• Experience with declarative development tools (e.g., Process Builder, Flow, and Workflow Rules).
• Solid understanding of the Salesforce data model and best practices for customization.
• Ability to troubleshoot complex issues and debug code efficiently.
• Strong problem-solving skills and attention to detail.
• Ability to work in a collaborative, fast-paced environment.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Salesforce Developer (Platform Developer I or II) Certification.
• Experience with Salesforce integration tools and middleware (e.g., MuleSoft).
• Knowledge of Salesforce Lightning Design System (SLDS) for UI design.