We’re Hiring: Part-Time Sales Advisor at ProCook – Guildford Store!

Are you passionate about cooking and customer service? ProCook is excited to announce that we are looking for a dedicated Part-Time Sales Advisor to join our team at our Guildford store!

This role is perfect for individuals who thrive in a retail environment and enjoy helping customers discover the perfect kitchenware to enhance their culinary experiences.

We have part-time position - 12hrs/week and 20hrs/week.

Your Recipe for Success:

As a Sales Advisor, you will play a crucial role in ensuring our customers receive top-notch service while shopping for their kitchen essentials.

A Typical Day at Work:

• Welcoming customers into the store with a friendly attitude.
• Assisting customers in finding the products they need and offering expert advice.
• Participating in product training to enhance your knowledge.
• Maintaining store presentation and inventory levels.
• Contributing to establishing a pleasant shopping atmosphere.
• You might be asked to open and close the store and be a key-holder.

Daily Activities:

• Greet customers warmly and respond to their inquiries.
• Showcase and recommend products based on customer needs.
• Process transactions accurately and efficiently.
• Support store merchandising to ensure products are displayed attractively.
• Collect and share customer feedback to improve services.
• Help keep the stock organized and adequately replenished.
• Engage with the team to foster a positive working environment.

The Ideal Candidate:

• Strong passion for customer service and a love for kitchenware.
• Previous retail or sales experience is preferred.
• Goal-oriented with a strong desire to meet sales targets.
• A friendly, approachable demeanor and a team player mindset.
• Excellent communication and listening skills.
• Organised, detail-oriented, and capable of multitasking in a fast-paced environment.
• Comfortable using technology and point-of-sale systems.
• You must be over 18 years of age due to key-holder duties.

Why You’ll Love Working at ProCook:

• Salary is £12.60/hr
• A delightful goody bag awaits you, filled with our fantastic products for you to explore.
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.
• Bike to Work scheme.

We Welcome Everyone:

ProCook is an equal-opportunity employer.  We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do. 

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. 

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!