About Our Company:

Pete’s RV Center is a family owned business that keeps New England and Southern families enjoying the great outdoors! As the #1 RV dealership in Virginia, we take great pride in all of our locations. It houses a RV sales lot, a state of the art parts and accessories store and a complete RV service center. The Pete's RV dealer group consists of dealerships in the great states of Vermont, Connecticut, Massachusetts, Pennsylvania, Indiana, and Virginia. We are a growing company that values it's employees and their contributions in making us successful in today's ultra competitive marketplace.

Responsibilities:

• Greeting customers and scheduling service appointments

• Contacting and making follow up calls to customers
• Manages inbound communication, such as phone calls and messages, e-mails, and letters
• Drafts outgoing correspondence (letters, e-mails, memos) and reports (charts, tables, graphs, etc.)
• Provides clerical support, such as typing, filing, copying, data entry, and record keeping
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Handle service customer complaints in a fashion that maintains high customer satisfaction
• Assists with receptionist duties

• Organized and friendly personality
• Time management skills

• Professional, well-groomed personal appearance.
• Clean driving record
• Pleasant/friendly demeanor and an outgoing personality.
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
• Above average computer skills.
• Willingness to learn.
• A desire to work in a performance based environment.
• Ability to multi-task and follow tasks as assigned.
• Maintain an Excellent CSI (Customer Satisfaction Index) - a MUST!!

• Excellent Health, Vision and Dental Benefits
• 401K Retirement Plan with Company Match
• Paid Time Off
• Paid Uniform Service
• Advancement Opportunities
• Relocation Possibilities
• On the job Training

Job Type: Full-time

Monday, Wednesday, Thursday, Friday, Saturday availability required

Salary: $20.00 - $21.00/ per hour, based on experience