About Civica

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the role

As a Principal Engineer at Civica, you will influence business and technology decisions across multiple teams. You will set the standards and use your expert knowledge to solve technical challenges across multiple domains. As a member of Civica’s Engineering Senior Leadership Team, you will work alongside Engineering Leaders to define engineering strategy, drive innovation, and align engineering teams’ priorities with business objectives. You will lead by example, improving the technical excellence of Civica engineering alongside other Principal Engineers.

Key responsibilities

• Be a hands-on engineer first, designing, developing, and reviewing high-quality, well-documented code that solves complex problems at scale
• Influence the technical direction for Civica’s product portfolio
• Act as a role model, promoting coding best practices, inspiring engineers to deliver the product vision whilst making the right trade-offs
• Act as an escalation point for complex technical issues
• Guide conversations to remove blockers and encourage collaboration across teams
• Research and recommend new technologies, tools, methodologies that can add value to Civica’s Engineering teams and product portfolio
• Lead and contribute to technical discussions to drive better outcomes
• Build relationships with internal stakeholders inside and outside of engineering to deliver on Civica’s goals
• Support hiring efforts across Civica Engineering

Essential competencies

• An exceptional problem-solver who challenges assumptions, offers well-reasoned alternatives, and drives better technical solutions.
• Extensive expertise in designing and architecting high-quality, scalable software systems.
• Ability to dive deep into any codebase, regardless of language, quickly assess its structure, and define what good should look like.
• Strong understanding of architectural trade-offs, balancing scalability, maintainability, performance, and business needs.
• Proficiency in DevOps, Infrastructure as Code (IaC), observability, performance tuning and core computer science principles.
• Strong security mindset, understanding of best practices for secure coding, authentication, and data protection.
• Experience in migrating legacy applications to modern architectures.
• Demonstrated ability to influence senior stakeholders and drive engineering roadmaps.
• Strong communication, decision-making, and conflict-resolution skills.

Desired competencies

• Experience or involvement in open source projects and initiatives.
• Exposure to compliance, risk management, and regulatory requirements in software development.
• Proven track record of technically leading high-performing engineering teams.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

• Diversity & Inclusion: We're all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old.
• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.
• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice.
• Flexible Work: We have the technology and tools to support you working in our hybrid environment
  
  

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.