This role is exciting because it offers the opportunity to work with diverse and complex payroll solutions, leveraging cutting-edge technology to streamline processes, ensuring accurate and timely payments while gaining in-depth expertise in UK payroll compliance and IR35 regulations, all within a fast-paced, high-impact environment that fosters career growth, professional development, and collaboration with recruiters, employers, and contractors to deliver efficient and compliant payroll services.

Company Profile:

Our client provides comprehensive payroll and compliance solutions tailored to the needs of recruiters, employers, and contractors. Their contractor payroll services ensure a seamless experience with simple remote onboarding, rapid payment processing, automated wage query resolutions, and multilingual support. By leveraging market-leading technology, they enhance efficiency and improve contractor satisfaction and retention. Navigating the complexities of IR35 legislation, they offer clear and accurate assessments to determine the correct employment status of contractors, helping businesses avoid compliance pitfalls. Additionally, their outsourced payroll services streamline operations by managing everything from payslips to pension contributions, enabling clients to focus on core business activities without the burden of payroll administration. Supporting recruiters and employers, they provide onboarding tools, umbrella payroll services, and dedicated multilingual support, reducing the need for internal payroll and compliance teams while improving cost efficiency. For contractors, they offer tailored payroll solutions, including umbrella payroll, self-employed payroll, and limited company payroll options, ensuring accurate and timely payments while maintaining full regulatory compliance.

Overall purpose and responsibilities of the role:

The overall purpose of a Payroll Administrator is to ensure the accurate and timely processing of payroll for contractors and employees while maintaining full compliance with tax regulations, IR35 legislation, and company policies, leveraging technology to streamline payroll operations, resolve wage queries efficiently, and provide exceptional support to clients, recruiters, and employers, ultimately contributing to workforce satisfaction, operational efficiency, and regulatory adherence.

DUTIES AND RESPONSIBILITIES

Job Summary:

The Payroll Administrator will support the payroll team in day-to-day operations, ensuring the accurate and timely processing of payroll, approval of expenses, and assistance for subcontractors and employees. This role is essential in maintaining payroll accuracy, compliance with relevant regulations, and delivering excellent service to clients and stakeholders.

1. Payroll Processing Support

• Assist the payroll team in processing payroll transactions, ensuring accurate calculations and deductions.
• Administer statutory payments, court orders, and P45s, resolving related queries efficiently.
• Ensure compliance with Real-Time Information (RTI) reporting deadlines and reconcile any discrepancies in the HMRC Portal.
• Verify and input contractor data for monthly payroll runs, ensuring compliance and accuracy.
• Review and approve expense claims, ensuring proper documentation and highlighting any inconsistencies.

2. Contractor and Client Support

• Respond professionally and promptly to payroll-related queries from subcontractors, employees, and clients.
• Provide clear guidance on expense-related queries, ensuring understanding of allowable expenses, required documentation, and submission processes.
• Handle payroll-related phone inquiries in a courteous and professional manner, ensuring accurate support.
• Log, track, and resolve payroll-related support cases efficiently.
• Maintain accurate payroll records and employee data, ensuring compliance with data protection regulations.
• Assist with general payroll administration, including setting up and maintaining records for payroll processing.

3. Compliance and Record-Keeping

• Accurately enter and maintain employee and subcontractor data in the payroll system, ensuring records are up to date and compliant with legal requirements.
• Monitor and ensure adherence to National Minimum Wage (NMW) regulations.
• Conduct Right to Work (RTW) checks for employees and subcontractors, ensuring all documentation is valid and managing work permit expirations to maintain compliance.
• Regularly review payroll records to align with HMRC regulations and RTI reporting requirements.
• Support internal and external audits by preparing and providing payroll-related information as required.

4. Reporting and Collaboration

• Generate payroll-related reports for internal teams, particularly for the finance department.
• Collaborate closely with the Operations Manager and other departments to address payroll-related concerns and ensure seamless payroll operations.

Key Skills & Attributes

• Strong attention to detail and accuracy in payroll processing.
• Knowledge of payroll regulations, HMRC guidelines, and statutory requirements.
• Ability to handle sensitive data with confidentiality and professionalism.
• Excellent communication and interpersonal skills for handling queries from contractors, employees, and clients.
• Strong organizational and problem-solving skills to manage payroll queries efficiently.
• Proficiency in payroll systems and Microsoft Excel.

Qualifications & Requirements:

• Strong understanding of UK payroll processing (mandatory), including experience using payroll software and Microsoft Office applications. Should have at 2 -3 year related work experience.
• Essential knowledge of UK payroll regulations, including National Minimum Wage (NMW) requirements, HMRC guidelines, and Real-Time Information (RTI) reporting.
• High level of accuracy in data entry, record-keeping, and payroll processing to ensure compliance and minimise errors.
• Excellent verbal and written communication skills for effective interaction with stakeholders, clients, and internal teams.
• Ability to provide courteous, professional, and prompt responses to contractor pay queries, ensuring high levels of service satisfaction.
• Strong analytical skills with the ability to identify payroll-related issues and suggest practical solutions.
• A proactive and flexible approach with a willingness to learn, adapt, and contribute to process improvements within the payroll team.
  
  

Job Type: Permanent

Employment Type: Independent Contractor

Schedule: Monday to Friday Rotating Shift

10.00 am – 6.00 pm Manila Time

4.00 pm – 12.00 am Manila Time

Location: Work From Home

Industry: Payroll Management