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Parts Counterperson

Company: Martin Automotive Group

Job Location: Cleveland Heights, Ohio, United States

Job Type: FULL_TIME - (ON_SITE)

Date Posted: April 16, 2025

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Martin Automotive Group is looking for a Parts Associate to join our team at our Toyota Cleveland Heights dealership. If you are organized, enjoy working with different departments and customers, and are a team player, we want to talk to you!

Responsibilities:

  • Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
  • Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
  • Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
  • Set up orders for daily shipment, delivery or pick-up.
  • Verify “will-call” and “back-order” files weekly and return to vendors or stock those items not required.
  • Assist the parts to service counter parts sales associate as necessary.
  • Order parts not in stock as approved by the Parts Manager.
  • Notify the customer and the Service Department when the parts arrive.
  • Accept cash and credit payments. Keep cash register accurate.
  • Assist with organization and cleanliness of parts department.
  • Receive and stock incoming inventory. Verify receipts against purchase orders.
  • Assist with periodic inventory cycle counts as directed by supervisor.
  • Ensure merchandise displays are stocked, clean and appealing to customers.
  • Complete all training as directed by supervisor.
  • Follow policies and procedures as set forth in Employee Handbook.
  • Any other duties as assigned.
  • High School Diploma or equivalent
  • Must have ability to get along with broad customer base
  • Knowledge and experience with servicing automobiles, and other products sold by dealership, or the demonstrated ability to quickly learn them.
  • Experience with point-of-sale & computerized inventory systems or the ability to quickly learn.
  • Able to work in a fast-paced work environment
  • Strong organizational and time management skills
  • Detail-oriented, professional appearance and strong work ethic
  • Medical, Dental, Vision, Life Insurance
  • 401k
  • Paid Holidays
  • Weekly Paychecks
  • Weekly wage + Monthly department performance bonus
  • $40,000-$60,000 annually

Parts Associate, Parts Counterperson, Parts Department, Dealership Parts, EEO

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