Patrique Mercier Recruitment is thrilled to present an incredible entry-level opportunity for a Nordic Speaking Customer Support representative specializing in home entertainment systems. Imagine living and working in sunny Greece while helping customers enjoy their favorite entertainment experiences!

In this role, you will engage with customers from Nordic countries, providing support for inquiries related to home entertainment products, troubleshooting technical issues, and ensuring customer satisfaction. Your expertise and dedication will play a crucial role in enhancing the overall user experience.

Join a vibrant team dedicated to innovation and customer service excellence, all while enjoying the breathtaking landscapes and rich culture of Greece!

Responsibilities

• Deliver exceptional customer support in Nordic languages for home entertainment products
• Troubleshoot technical issues and provide effective solutions
• Assist customers with product setup, usage, and features
• Maintain accurate logs of customer interactions and resolutions
• Collaborate with technical experts to ensure prompt issue resolution
• Stay informed about new product releases and industry trends

• Fluency in one or more Nordic languages (Danish, Norwegian, Swedish, Finnish) and English
• Willingness to relocate to Greece - remote work only within Greece
• Strong communication and interpersonal skills
• Excellent problem-solving and troubleshooting capabilities
• Passion for home entertainment technology and gadgets
• Ability to work well in both independent and team settings
• Positive attitude and a customer-focused approach
• Willingness to relocate or reside in Greece

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
• Free Greek Lessons, Engagement Activities