Our client – one of Ireland’s leading Telco companies, is looking for a mid-level UX / UI Designer for a 12 month contract (with the possibility of permanent).

The ideal candidate will be based in Ireland as there is a requirement to attend the office in Dublin for one day per week.

This UX/UI Designer role is be responsible for the user experience and creative direction of the company website and also company apps.  Our client is looking for someone with a focus on user-centered design and experience using their research and design skills to improve KPIs.

The UX/UI Designer will be responsible for delivering and managing:

●      Best in class design UX and UI design across both desktop & mobile.

●      Leading research activities e.g. stakeholder interviews, problem-framing workshops, research and analysis, user testing, etc

●      Develop core UX assets (e.g. personas, user scenarios, customer journey maps, IA, wireframes and prototypes).

●      Define, develop and refine the information architecture across all company digital platforms.

●      Development of creative concepts and UI for the digital sites and apps.

●      Responsible for bringing a user centric approach to the design, development and implementation of customer facing projects ensuring a consistent user experience.     

●      Managing multiple projects and deadlines, while keeping team updated and pre-empting any issues or delays

●      Bring the brand to life digitally and support the positioning of online as the primary channel for both sales and service.

●      Own the digital brand guidelines and design of all digital assets - leading designers and managing content editors.

●      Knowledge of WCAG 2.2 and EU Accessibility Standards and best practise in implementation.

●      Work closely with product owners & developers through the build and delivery of your designs.

●       Liaising and communicating learnings and progress with senior commercial stakeholders and internal teams.

●      You will work collaboratively with a wide range of stakeholders in an agile environment.

The successful candidate will have:

●      3 - 5 years relevant experience.

●      Relevant third level design qualification e.g. Bachelor's/ Master’s degree in Interaction Design, Human Computer Interaction (HCI), Cyberpsychology or related disciplines.

●      Top notch skills in UX and comfortable and competent in UI Design.

●      Bring a user centred design approach to everything you do.

●      Excellent problem solving, communication & presentation skills.

●      Creative thinking, paired with strong analytical ability.

●      Ability to hit the ground running and use own initiative on projects and research opportunities.

●      Experience in a fast-paced environment (agency or otherwise)

●      A strong team player comfortable in a multi-disciplinary delivery team.

●      Expert knowledge of Figma & Adobe Creative Suite

●      An online portfolio of research, personas, UX flows, experience maps, wireframes, prototypes and user testing.

●      Experience leading user research and presenting findings through  wireframing, personas and other HCI methods.

●      Identify user problems and pain points through hands-on research and user testing.

●      Be comfortable using available staff and resources to validate design decisions when users in the key demographic are not available.

●      Comfortable working with and updating Figma design systems and asset libraries.

●      Experience leading user research and presenting findings through  wireframing, personas and other HCI methods.

●      Keeps up to date with new and emerging design trends, comfortable with utilising AI tools, user research tools and plugins to improve workflow.