About DataVisor

DataVisor is the world’s leading AI-powered Fraud and Risk Platform, providing unparalleled detection coverage for fast-evolving fraud and money laundering activities. Our open SaaS platform easily consolidates and enriches data at scale, enabling organizations to respond to new threats in real time. Featuring patented unsupervised machine learning technology, advanced device intelligence, a powerful decision engine, and comprehensive investigation tools, DataVisor’s solution delivers an immediate and guaranteed performance lift from day one.

Our platform is flexible enough to support multiple use cases across different business units—significantly reducing total cost of ownership compared to legacy solutions. Recognized as an industry leader, DataVisor proudly counts many Fortune 500 companies among its global customer base.

If you’re passionate about combating financial crime through innovation and want to help shape the future of AML technology, we’d love to hear from you!

Position Overview

We are seeking a dynamic and experienced Head of Solution Delivery to lead our delivery team. This role requires a unique blend of technical expertise and client-facing skills to ensure the successful implementation of our solutions and client satisfaction. A deep understanding of the Financial Services Industry (FSI) is essential, and knowledge of Agentic AI is a plus. The ideal candidate will have a strong background in technical project management, team leadership, and client relationship management within the FSI sector.

Key Responsibilities

• AI-Driven Process Optimization: Leverage Agentic AI technologies to enhance and streamline delivery processes, improving efficiency and effectiveness.
• Technical Leadership: Develop a deep understanding of DataVisor's products and platforms to guide the team in implementing solutions that meet client needs, particularly within the FSI sector.
• Project Management Oversight: Lead and oversee multiple projects from initiation to completion, ensuring alignment with strategic goals and client expectations.
• Client Relationship Management: Build and maintain strong relationships with clients, serving as the primary point of contact to ensure their needs are met and expectations exceeded.
• Resource Allocation: Effectively manage and allocate resources to optimize team performance and project outcomes.
• Quality Assurance: Implement quality control processes to ensure all deliverables meet the highest standards.
• Risk Management: Identify potential risks and develop proactive mitigation strategies.
• Team Leadership and Development: Lead, mentor, and develop the delivery team, fostering a culture of continuous improvement.
• Cross-Functional Collaboration: Work closely with various departments (e.g., sales, marketing, product development) to ensure seamless delivery and integration of solutions.

Required Skills and Qualifications

• Technical Expertise: Proficiency in Agentic AI concepts, with experience in applying these technologies to optimize business processes. Familiarity with cloud platforms (e.g., AWS, Azure) and data analytics is highly desirable.
• FSI Domain Knowledge: In-depth understanding of the Financial Services Industry, including regulatory requirements, fraud, and risk management practices.
• Leadership Skills: Proven ability to lead and motivate teams, fostering a collaborative work environment.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with clients and internal stakeholders.
• Problem-Solving Abilities: Strong analytical skills to identify issues and implement effective solutions.
• Educational Background: Bachelor’s degree in Computer Science, Data Science, Finance, or a related field; a master’s degree is a plus.
• Experience: 5+ years of experience in project management or delivery leadership roles within the Financial Services Industry.

Personal Attributes

• Adaptability: Ability to adapt to changing circumstances and pivot strategies as needed.
• Resilience: Capacity to remain calm and effective under pressure, especially during challenging projects.
• Team Collaboration: Strong focus on collaboration and building effective working relationships across teams.

At DataVisor, you will have the opportunity to work with cutting-edge technology in a dynamic and collaborative environment. We offer competitive compensation, comprehensive benefits, and the chance to make a significant impact in the fight against fraud within the Financial Services Industry.