About Mod Op

Mod Op is a full-service advertising, marketing, and digital agency able to offer clients a full suite of solutions. With offices in the US, Canada, and Panama, our teams are talented, diverse, and committed to our One Mod Op strategy. Mod Op can offer you access to low-cost, high-quality health care options and a team of enthusiastic, collaborative and motivated coworkers who see career development and personal development as intertwined.

About the role

The HR Manager will be responsible for overseeing US HR operations, managing payroll, administering benefits, and providing exceptional support to our team. The role requires strong problem-solving skills, a solid understanding of payroll and benefits, and the ability to build positive relationships across the organization.

Essential Functions – HR Management

• Lead HR operations, including payroll, benefits administration, and employee relations.
• Develop and implement HR policies and procedures to ensure compliance with federal, state, and local employment laws and regulations.
• Serve as a trusted advisor to managers and employees, providing HR expertise on employee relations and performance management.
• Track, analyze, and report on key HR metrics to inform decision-making.
• Oversee compliance with mandatory and non-mandatory training, certifications, and continuing education.
• Collaborate with hiring managers to recruit, interview, and select qualified candidates.
• Lead onboarding and orientation programs for new employees.

Essential Functions – Payroll and Benefits Management

• Manage payroll processing through Rippling, ensuring accuracy and compliance.
• Oversee payroll tax payments, benefits deductions, and time-tracking procedures.
• Manage 401k contributions, matches, and compliance testing.
• Liaise with benefits brokers and providers to address employee benefits questions and issues.
• Stay current on employment tax regulations and payroll best practices.
• Generate reports for senior management and finance as needed.

Supervisory Responsibilities:

Provide occasional mentorship to junior HR staff when necessary

• Excellent communication and interpersonal skills.

• Proficiency in conflict resolution and employee relations.
• Comprehensive knowledge of employment law and HR best practices.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient with HRIS and payroll platforms; experience with Rippling highly preferred.
• Data-driven mindset with experience in HR analytics and reporting.
• Interest in AI and ML learning preferred.

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Minimum of 5 years of HR experience with a focus on payroll, benefits administration, and employee relations.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.

Functional Requirements:

• Primarily seated at a desk for extended periods, utilizing a computer for payroll processing, benefits administration, and HRIS system management.
• Occasional commuting to different office locations (up to 5% travel), and the ability to lift and carry up to 15 pounds of office supplies or materials as needed.

• Health, dental and vision benefits

• 401k plus matching
• Company sponsored life Insurance
• Professional development opportunities, including LinkedIn Learning license
• Unlimited vacation time off policy plus December holiday closure
• Hybrid remote/in-office work options

Annual Salary range: $110,000 - $120,000

When asked what they love about working at Mod Op, we hear:

• “I feel I can be myself at work and it’s fun!” -MV
• “The caliber of the clients/brands we work with, knowing your work is seen by thousands of people, in many cases across the world.” -JC
• “We actually create videogames!” -AC
• “We have an all-star team, and it’s like playing in the pro-bowl every day!” -MW
• “Opportunities to always learn from and work with the best and the brightest.” HW
• “Mentors and opportunities for growth.” -KB

Mod Op believes in teamwork, client collaboration, powerful storytelling, stunning design and thoughtful problem-solving. Our clients represent a breadth of industries, and every project presents new and interesting challenges. We would love for you to join us!

Mod Op, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.