Patrique Mercier Recruitment is delighted to announce exciting entry-level German Speaking Tech Support roles available for leading tech companies! If you are a motivated individual fluent in German and looking to kickstart your career in the tech industry, this opportunity is perfect for you!

In this role, you will provide essential technical support to German-speaking customers, assisting them with various technical issues and ensuring a high level of customer satisfaction. This is an excellent chance to develop your skills in a professional environment while working with some of the most innovative companies in the tech sector.

Join our dynamic team, and be part of a supportive environment that offers training and growth opportunities!

Responsibilities

• Provide outstanding technical support to German-speaking customers via phone, email, and chat
• Troubleshoot and resolve common software and hardware issues
• Document customer interactions and provide accurate reporting on issues
• Collaborate with team members to enhance customer service delivery
• Stay updated on product knowledge and technical resources
• Follow established protocols and maintain quality standards in support

• Fluency in German and English, both written and spoken
• No prior experience required; entry-level candidates are encouraged to apply
• Strong willingness to learn and develop technical skills
• Excellent communication and interpersonal skills
• Ability to work well in a team environment
• Detail-oriented with a focus on customer satisfaction
• Basic understanding of computer systems and common software applications
• Proficient in using different communication tools and platforms
• Motivated, adaptable, and eager to tackle challenges
• Eligibility to work in the country where the role is based

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras