Join Our Team as a Diagnostic Clinic Coordinator!

Are you passionate about providing exceptional support and care? As the Diagnostic Clinic Coordinator at UNIFI, you’ll play a key role in managing patient and family interactions while offering essential administrative support to our Psychologist/HSPP. You’ll help ensure the smooth and efficient operation of our Diagnostic services, making a positive impact on every patient’s experience.

Who Are We?

At UNIFI, we don’t just look at today – we prepare children for all their tomorrows. We see autism as a whole-child condition, one that requires a comprehensive, multi-faceted approach to support not just the child, but the family as well.

Our “WHOLE LIFE” philosophy drives everything we do. We develop a LIFE PLAN for each child that emphasizes function, family, fitness, and future. This plan honors individuality, builds on strengths, promotes resilience, and cultivates the functional skills needed for lifelong success.

Why Join Us?

We’re more than a team – we’re a community where every member thrives. If you’re passionate, creative, and ready to lead with compassion, your talents will help shape better outcomes for our patients. Discover the fulfillment that comes from being part of a team that’s transforming lives through innovative ABA therapy.

Let’s Connect. If you’re ready to inspire, lead, and make a lasting impact, we want you on our team. Join us at UNIFI Autism Care, where your passion will drive change and your leadership will light the way to a brighter future for the children we serve.

Essential Duties and Responsibilities

• Receive and process diagnostic referrals within e-Fax and Salesforce platforms.  

• Communicate with referral sources (Pediatricians/PCPs/Pediatric Specialist) regarding patient status 

• Verify patient information, including insurance details, and update records as necessary. 

• Greet and check in patients upon arrival on testing days, ensuring a welcoming, compassionate, and professional environment. 

• Conduct phone calls, schedule appointments, and manage the diagnostic service’s calendar. 

• Assist patients with completing necessary forms and documentation. 

• Maintain the reception area and ensure it is clean and organized. 

• Coordinate with Psychologist/HSPP to manage patient flow and minimize wait times.  
• Perform general administrative tasks, such as filing, faxing, and copying documents. 

Knowledge, Skills, and Abilities 

• Excellent communication and interpersonal skills. 

• Strong organizational and multitasking abilities. 

• Proficiency with office software and electronic health records (EHR) systems. 

• Attention to detail and accuracy in data entry and record-keeping. 

• Ability to maintain confidentiality and handle sensitive information. 

Experience and Education

• High school diploma or equivalent; additional education or certification in medical office administration is a plus. 

• Previous experience in a medical office or healthcare setting preferred. 

• Familiarity with medical terminology and health insurance processes. 

Work Environment 

The Diagnostic Clinic Coordinator primarily works at an assigned UNIFI center but can occasionally work remotely when duties permit. 

Physical Requirements 

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. 

The physical requirements for this position include the ability to sit for extended periods, operate standard office equipment, and occasionally lift and carry up to 15 pounds.  

Travel 

Minimal travel may be required for training or professional development purposes.  

• Invest in your future with a 401(k) plan with company match.   

• Access comprehensive medical, dental, and vision insurance coverage for your well-being. 

• Enjoy a generous time-off package with 24 total days annually: 15 days of Paid Time Off (PTO) and 9 paid holidays for work-life balance. 

• Embark on a journey of continuous growth with extensive training and ongoing support.      
• Embrace a Monday through Friday schedule, ensuring a healthy work-life balance.   

• We deeply value and prioritize the well-being of both our team members and patients, fostering a supportive and caring environment for everyone in our UNIFI family.