Remote Work in 2025: How the Future of Work is Changing and What It Means for You
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Desktop Support Engineer
Company: Axiom Software Solutions Limited
Job Location: Hyderabad, Telangana, India
Job Type: FULL_TIME - (ON_SITE)
Date Posted: April 05, 2025
External
Apply Now• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
Don't limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you.
“Mary Kay Ash”
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