Traits

•  Growth Mindset: Eager to learn and continuously improve.
•  Adaptability: Comfortable with ambiguity and able to handle stressful situations calmly.
•  Client Relationship Skills: Skilled at de-escalating situations and making clients feel valued.
•  Proactive Communication: Willing to address issues directly and promptly.
•  Resilience: Ready to tackle challenges head-on, even in less structured environments.
•  Quick Learner: Capable of hitting the ground running, learning quickly, and figuring out answers independently.

Skills and competencies

• 1-2 years of experience in customer service or client support roles.
• Robust verbal and written communication skills.
• Proficient in using CRM software and Microsoft Office Suite.
• Ability to handle multiple tasks and manage time effectively.
• Great attention to detail and problem-solving abilities.
• Experience in the finance industry is a plus.

Work From Home Requirements

• A designated workspace to work from (home office).
• High-speed internet connection.

Get ready to make a difference in the lives of small business owners while enjoying a fulfilling career at Guidant Financial!

•  Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people
•  When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. For the last four years, Guidant has promoted more than 30% of our organization into new and exciting roles!   
•  Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays.
•  Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment.
•  Awesome Culture:  Be part of Guidant’s award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events.
•  Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.

This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO

Compensation: $20 per hour, equivalent to an annual salary of $41,600.