The Position

We are seeking a dynamic and experienced payment card issuing settlement and reconciliation officer who is vast in settlement, reconciliation and dispute-related functions. The ideal candidate will possess a deep understanding of the Nigerian Payments landscape, processors/switches, card scheme and settlement bank roles.

Responsibilities

• To pass all entries for the settlement and reconciliation all card issuing transactions.
• To engage the settlement bank, processor and card scheme for unsettled transactions.
• To resolve all settlement and reconciliation issues.
• To identify how the settlement and reconciliation process can be automated and to implement same.
• To log disputes and follow up for resolution.
• To identify approved claims and pass customer reimbursement through an internal account
• To identify receipt of the disputed funds in settlement and to reimburse the internal account.

• Must have had a minimum of 2 - 3 years work-experience in handling settlement, reconciliation and dispute in a reputable bank.

• Strong understanding of card payment processing, chargeback procedures, and reconciliation principles.
• Proficiency in data analysis and reporting, especially with MS Excel.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage relationships with both internal and external stakeholders.
• Strong attention to detail and the ability to work under pressure to meet deadlines.

You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.