Actively involved in setting departmental targets and service standards, consistently monitoring performance and taking actions to achieve objectives. Contributes ideas for new services and products to keep the department innovative and competitive.
Ensures smooth operations across all bar outlets, with drinks prepared and served according to company standards. Anticipates and responds to guest needs, resolving complaints promptly to ensure guest satisfaction.
Coordinates and communicates beverage-related details for Banquet Event Orders (BEO), ensuring all events are executed smoothly and consistently.
Monitors stock levels, ensuring accuracy in stock-taking and that all items are within expiry dates. Oversees spoilage reporting and product transfers between outlets according to company policy.
Prepares mise-en-place in accordance with bar standards and ensures that cleanliness and hygiene are maintained throughout all bar areas.
Ensures the department complies with all legal and safety regulations, including health and safety, fire safety, licensing, and employment requirements.
Guides and supports the bar team by providing clear direction, coaching, and feedback. Encourages teamwork, addresses performance issues when necessary, and fosters a positive working environment.
Communicates effectively with other departments, attends required meetings, and supports the resort’s sustainability program through participation, education, and sharing of improvement ideas.
Has experience in a Similar position at a 5 star resort
Has Good communication and interpersonal skill
Has excellent leadership skills
Has the ability to multitask and meet deadlines
Has related license, certificates and (or) diploma to support candidate's Qualification
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