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ABA Center Support Specialist

Company: A Bridge to Achievement

Job Location: Charlotte, North Carolina, United States

Job Type: FULL_TIME - (ON_SITE)

Date Posted: April 05, 2025

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Qualifications Requirements:

  • High school diploma or GED required; Associates degree or above in psychology, business administration, marketing, communications, or a related field preferred 
  • Minimum of one year of overall experience in administration, office upkeep, or receptionist  duties preferably in a related human services or healthcare field required 
  • Minimum of one year of overall experience within a related human services field (IDD/DD, ABA, etc) preferred 
  • Working knowledge of administrative practices and procedures within human services organizations (ABA organizations preferred)
  • Knowledge of supporting learners within the ABA field preferred

Knowledge, Skills and Abilities:

  • Demonstrated commitment to upholding ethical standards and promoting a positive workplace culture characterized by fairness, respect, and inclusivity.
  • Ability to work effectively and stay learner and employee focused within a fast paced, center environment.
  • A collaborative work style with strong communication to participate in a high functioning team.
  • Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) and G Suite
  • Proven organizational skills through strong time management and excellent attention to detail 
  • Strong customer service skills, including professionalism, patience, and a positive attitude 
  • Ability to juggle multiple tasks and responsibilities efficiently without compromising quality or accuracy

Physical Demands:

  • Must be able to observe and move with children in their natural environments (e.g. ABtA center, home, school and/or outside or in community) 
  • Must be able to demonstrate working and playing with children; must be able to sit on floor on ground and move easily in this capacity 
  • Must be able to perform the following gross motor activities: 
    • Climbing (e.g. upon playground equipment) 
    • Bending over (e.g. to assist child with writing or pick up reinforcers off ground) 
    • Squatting (e.g. to assist child putting on shoes) 
    • Running (e.g. running through a sprinkler with a child) 
    • Carrying (e.g. teaching materials, toys, art supplies) up to 15lbs 
  • Must be able to perform the following fine motor activities: 
    • Pincer grasp (e.g. manipulation of teaching PECS icons) 
    • Writing (ex. Filling out paper form with a pencil or pen) 
    • Using scissors and various craft supplies 
    • Grasping objects (e.g. keys, door knobs, etc)
    • Twisting of hands/wrist or fingers (e.g. Tying Shoes, fastening a button, using a zipper, etc) 
  • Must be able to demonstrate working and playing with children; must be able to sit on floor on ground and move easily in this capacity 
  • Must be able to lift children up to 50lbs
  • Must be able to utilize safe non-violent crisis intervention techniques with program participants of all ages (raising arms above head to block, stepping back, reaching behind shoulders, etc) 
  • Must be able to teach and assist with toileting skills. (eg. changing diapers, lifting on an off toilet) 
  • While performing the duties of this job the employee is regularly required to operate a computer, telephone, tablet, and keyboard

ABtA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Expected hours: 40 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Benefits for All ABtA Employees:

  • Exceptional and Competitive Wages
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Self Care Time
  • Amazing Employee Assistance Program (EAP) for all employees (plus their partners and dependents) which includes counseling services, financial services, legal services, discounts and more!
  • Flexible Schedules
  • 401k Retirement Plan with a company match 
  • Healthcare Insurance Options (Medical, Dental, Vision and Life) 
  • Ancillary Insurance Options through Aflac (STD, LTD, and more!) 
  • Mileage Reimbursement & Paid Drive Time Policies
  • Initial and Ongoing Paid Training and Supervision
  • Opportunities for Career Advancement
  • Performance and Promotion Raises
  • Agency social events
  • Agency laptop provided, and choice of Agency Phone or Phone Stipend
  • Exceptional benefits for our BTs (because our BTs deserve it!)- Happy BTs: Happy learners, happy parents and happy BCBAs!
    • Our BTs have a consistent (30+) hours policy
    • RBT Certification Program for New Behavior Technicians in the Field
    • Tuition Discounts, Supervision, Mentorship, and a formal Trainee Program for Employees Seeking Their BCBA Certification
    • They get paid drive time AND mileage reimbursement policy
    • They get exceptional pay!
    • They get full benefits (401(k) with company match, health insurance, etc.)
    • They have PTO, paid holidays, AND Paid Self care
    • We have career growth opportunities for BTs and trainees, including a formal trainee program

Compensation Range: $17.00 - $23.00 per hour

Quality is not an act, it is a habit.

“Aristotle”
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